Privacy Policy

We care about your privacy. This page informs you about what information we collect from you, how it is used and what your rights are. You can always email hello@tulatenkerhoyt.com with questions related to privacy, security and data collection.

Last updated: 23.08.2026

On this page

  1. Short description of Tula Norsk
  2. Purpose of managing personal data
  3. Legal basis (according to Norwegian law)
  4. What data is being managed
  5. Sharing of personal data
  6. Storage and management of personal data
  7. Your rights
  8. Contact
  9. Changes in the privacy policy
1. Short Description of Tula Norsk

Tula Norsk is a sole trader/proprietorship company, that provides, but is not limited to, online private Norwegian lessons via videocall services such as Zoom. 

The company is also the producer and provider of Norwegian learning resources, such as a Norwegian podcast titled Tula Tenker Høyt and the accompanying Patreon membership offering additional digital downloadable language learning material.

2. Purpose of Managing Personal Data

Depending on how you interact with our website and which services you purchase, we may manage your personal data for the following reasons:

  1. Delivery of service / Entering into agreement
    • We use your personal data to fulfill our agreements with you, meaning when you have ordered a product or a service from us. 
  2. Administration of customer relationship
    • We use your personal information to administer our customer relationship with you. This may include, for example, customer service, complaint handling and error correction regarding your customer relationship.
  3. Analysis, business development and improvement of services
    • We are constantly working to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information.
  4. Tailored user experience
    • We adapt the user experience and communication to your customer relationship and we use personal data for this.
  5. Sales and marketing
    • We use personal data in connection with the sale and marketing of our products and services, for example by you receiving emails from us. You have the opportunity to opt out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal data for so-called profiling, where we infer interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.
  6. System surveillance, etc.
    • We monitor our systems for errors and problems. Part of these processes involves the storage and processing of personal data.
  7. Upholding legal commitments
    • In some cases, we are required to process personal data for other legal obligations. An example of this is information related to sales, which we are obliged to record and store in accordance with the Norwegian Accounting Act.
3. Legal Basis

I process your personal data in accordance with Article 6(1) of the General Data Protection Regulation (GDPR). The processing is based on the following grounds:

  1. Fulfillment of agreement (GDPR Art. 6(1)(b): Processing of name, email, booking information, teaching notes and completion of lessons (via Calendly, Zoom, Google Docs and Notion) is necessary to fulfill the teaching agreement with you.
  2. Legal obligation (GDPR Art. 6(1)(c ): Storage of invoices, payment history and your name in the accounting system (Fiken and Stripe) is done to fulfill the requirements of the Norwegian Accounting Act.
  3. Consent (GDPR Art. 6(1)(a): If you sign up for the newsletter or agree to me using a review from you on the website, this is done on the basis of your consent. You can withdraw this at any time.
4. What Data is Being Managed

We only collect personal information that is necessary to deliver our Norwegian teaching services, communicate with you, and comply with legal obligations. Depending on how you interact with our services, we may collect the following types of data:

 

  1. Contact Information (Website form & direct contact): Name, email address, and any personal message or info you provide when reaching out via the contact form or email.

  2. Communication & Service Delivery Data: Email correspondence and booking details (via Calendly/Zoom) used to coordinate schedules and manage our teaching agreement.

  3. Educational Data & Progress Notes: Information regarding your current language proficiency level, learning goals, lesson history, assignments, and teaching notes (stored in Google Docs/Notion) used to tailor lessons to your needs.

  4. Payment & Transaction Data: Name, billing address, purchase history, and invoice status. (Please note: Sensitive payment card details are processed directly and securely by Stripe and are never stored on our servers).

  5. Technical Data & Website Analytics: Basic technical information such as your IP address, browser type, and operating system collected when visiting the website for system stability and security purposes.

5. Sharing of Personal Data

In order to operate our business and provide our services, we use certain external suppliers. Your personal data is only shared to the extent necessary to perform the agreement with you, or where we are legally obliged to do so.

I share information with the following categories of recipients:

  1. Booking and contract conclusion (Calendly): Used to allow you to book appointments. The purpose is to manage calendar and contracts.
  2. Video conferencing (Zoom): Used to conduct digital meetings and consulting.
  3. Payment solutions (Stripe): When making a payment, card and payment information is transferred to Stripe. Stripe acts as an independent data controller to comply with financial regulations and security requirements.
  4. Accounting and invoicing (Fiken): Name, contact information and purchase history are stored in the accounting system to comply with statutory requirements under the Accounting Act.
  5. Email and document management (Google Workspace / Gmail / Google Docs): Used for communication, storing notes and managing the customer relationship.
  6. Public authorities: Information is shared with the Tax Administration or other authorities if there is a statutory obligation to provide information.

All external data processors are subject to data processing agreements (DPAs) that ensure that your personal data is processed securely and in accordance with the GDPR.

6. Storage and Management of Personal Data

We do not store your personal data for longer than is necessary to fulfill the purpose for which it was collected, or for as long as we are required to do so by law.

The storage period varies depending on the type of information and purpose:

  1. Inquiries via contact form and email: Information you provide upon initial contact (such as name, email, and message) is stored as long as we have an active dialogue. If the inquiry does not lead to a customer relationship, the emails and messages are deleted within [e.g. 6 months].
  2. Customer notes and working documents (Google Docs, Notion, physical notes): Notes, tasks, and documentation from our collaboration are stored as long as the customer relationship is active. When the customer relationship ends, these documents are deleted or anonymized within [e.g. 3–6 months], unless we agree otherwise. Physical notes are destroyed continuously or at the end of the assignment.
  3. Booking data (Calendly and Zoom): Information related to completed meetings and agreements in Calendly and Zoom is deleted regularly and at the latest [e.g. 12 months] after the meeting has been completed.
  4. Accounting and payment information (Fiken, Stripe): Invoices, transaction history and purchase invoices are stored for 5 years after the end of the financial year. This is a statutory requirement under the Norwegian Accounting Act. Payment information (such as card numbers) is handled directly by Stripe and is not stored on my systems.
  5. Security logs and technical data: Any logs on the website or in the systems are only stored for as long as necessary to ensure the security and stability of the systems (normally up to [e.g. 30 to 90 days]), before they are automatically deleted.
7. Your Rights

You can email hello@tulatenkerhoyt.com if you at any point wish to exercise your rights related to the processing of your personal data.

  1. Access to your stored personal data
    • You can request a copy of all information we process about you. Please contact us at the email address above to exercise your right of access.
  2. Right to rectification of personal data
    • You have the right to ask us to correct or supplement information that is incorrect or misleading.
  3. The right to erasure of personal data
    • You have the right to have your personal data deleted without undue delay. You can therefore ask us to delete information about you at any time. However, please note that information that we are required to retain for other legal obligations (such as the Accounting Act) will not be deleted.
  4. Restriction of processing of personal data
    • In some situations, you can also ask us to restrict the processing of information about you. You do this by managing consents or reservations in our solutions.
  5. Objecting to processing of personal data
    • If we process information about you on the basis of our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.
  6. Data portability
    • You have the right to receive your personal data in a structured, commonly used and machine-readable format. Please contact us at the email address above to receive your personal data.
  7. You can complain about our processing of personal data
    • We hope you will let us know if you believe that we are not complying with the rules in the Personal Data Act. If so, please first let us know through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.
8. Contact

If you want to contact us about the privacy policy for any reason, please contact hello@tulatenkerhoyt.com.

9. Changes in the Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and provice notice as required by applicable law.